FAQ

Safely remove your eSIM profile so it can be downloaded again.

Find information about your device and your HP Go connection, including the network status and usage as well as the EID of your eSIM profile.

Configure your Windows setting to optimize your HP Go experience.

This document outlines the process for setting up an HP Go Downloadable eSIM.

This page outlines the process for setting up a replacement HP Go Downloadable eSIM.

International Roaming is only included for Premier and Premier Plus plans.

Tags make it easier to group, filter, and search SIM cards. A SIM card can have multiple tags.

Tags allow you to group and easily search for SIM cards on the platform.

Have you lost connection to a SIM? Here are a few things you can check.

How do I find a specific SIM card on my account?